Privacy Policy
How we handle the information you give us, in plain language.
Last updated: November 2026
This policy explains what 360 Light Install ("we", "us") collects through 360lightinstall.com, our quote form, phone calls and text messages, and what we do with it.
Information we collect
- Personal identifiers: your name, mobile number, email address, property address and ZIP code.
- Project details: the type of property, what you would like lit, the height of the building, notes you send us and photos of your property you share with us or that we take for the design.
- Communications: records of calls, texts and emails with us.
- Technical data: basic analytics such as the pages you visit, the page you submitted the form from, and the ad or link that brought you to the site (for example UTM tags or a click ID).
How we use it
To reply to your request, prepare your lighting design and price, schedule your install and takedown, send reminders and arrival notices, handle repair visits, invoice, and, if you opted in, send seasonal offers and booking reminders.
Text messages (SMS) and A2P 10DLC
Consent and opt-in: we text you only after you check the consent box on our form or text us first. Messages about your quote, scheduling, install, repairs and billing, and marketing messages, have separate checkboxes. Marketing consent is optional and is not a condition of any purchase.
Frequency and rates: message frequency varies with your request. Message and data rates may apply.
Opt-out and support: reply STOP to any message to stop receiving texts. We send one message confirming you are unsubscribed. Reply HELP for help, or call (305) 555-0136.
No sharing of mobile information: we do not sell, rent or share your mobile number or text messaging opt-in data with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Cookies and tracking
The site uses basic analytics and records which ad or link brought you here, so we can tell which advertising works. We do not use that data to identify you personally.
How information is shared
Only with the service providers we need to run the business, such as our customer management and messaging system, our website host and our payment processor, and when the law requires it. We do not sell your information.
Data security
We use reasonable safeguards to protect your information. No system is perfectly secure, so please do not send payment card numbers by text or email.
Your privacy rights
You can ask what we hold about you, ask us to correct or delete it, and opt out of marketing at any time. Call (305) 555-0136 or email hello@360lightinstall.com.
Third-party links
This site may link to or embed services we do not control, such as Google Maps, Google reviews, Facebook and Instagram. Their own privacy policies apply when you use them.
Children’s privacy
This site is not directed at children, and we do not knowingly collect information from anyone under 13.
Contact
360 Light Install, Miami, FL. Phone (305) 555-0136. Email hello@360lightinstall.com.
Updates to this policy
If we change this policy we update the date at the top, and we will note significant changes on the site.
Free design, no obligation
Let’s light up your place.
Tell us what you are picturing. A designer calls you back with ideas and one flat price for the whole season: design, install, repairs, takedown and storage.
- Nothing is booked until you approve the design
- Our own crew, on the date we set together
- Homes, palms, businesses and HOAs